7 Powerful Rules To Help You Give More Effective Feedback

Apr 06, 2021

As a company that specializes in communication coaching, we have a big responsibility to give important feedback to people who are often in vulnerable positions (one of the things we do is presentation coaching after all). It’s always been our intention to give this feedback in a way that’s empowering while providing practical ways to improve.

We’ve been asked many times by our clients, how is it that you can give this feedback and keep the recipient feeling whole? How is it that you can have these tough and uncomfortable conversations and they end up thanking you?

So, here’s the deal – we follow a specific set of rules and if we don’t deviate from them, it ends up being a positive interaction. 

If you’re a team leader, manager, or head honcho, it’s guaranteed that you’ll be required to give some feedback to an employee at some point, and it might not be easy. If you follow these suggestions, it’ll go a lot smoother...

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How to Spring Clean Your Communication in 5 Easy Steps

Mar 31, 2021

What do you think of when you hear the term “spring cleaning”?

If you’re like most people, your mind might instantly go to cleaning out your closet, organizing your pantry, or getting rid of items around your home that you no longer need.

And while we highly recommend all of those things (hey, who doesn’t love a good closet declutter!), spring cleaning can also be applied to many other areas in your life.

Given the fact that we’re a communications company, we thought it would be appropriate to provide you with some simple steps you can take to spring clean your communication. Because yes, even your communication can use a tidy-up from time to time.

Here are 5 ways to declutter your communication (in your business and personal life) right now.

1. Simplify your call to action in presentations and meetings

Did you know that the average person will only remember a maximum of three takeaways from a presentation? That means that if your Call To Action (CTA)...

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The Ultimate Guide to Goal Setting (7 Questions to Ask Yourself First)

Mar 24, 2021

A few weeks ago, we published a blog called 4 Simple and Effective Ways to Stay on Track with Your New Years Goals. In that blog, we spoke a lot about how to accomplish goals once you have them, and also about how to course-correct if you feel like you’ve been de-railed.

This week, we will introduce a fresh way of looking at goals and provide more insight into the “before” part of goal setting. Specifically, how to make the distinction between goals and tasks. They might appear the same on the surface, yet they’re very different and our recommendation is that you approach them in different ways.

The key attribute that distinguishes a true goal from a task is the emotional connection we have with the result. With goals, we have a deeper emotional connection that inspires us toward achievement. 

As an example, and for the purpose of this blog, I’ll use a “goal” that just about everyone has had at one point or another...

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The #1 Way to Improve Your Services and Elevate Client Relationships

Mar 17, 2021

One of the most under-used resources in business is our existing client base.

We tend to get into the routine of daily or weekly workflow with clients where there’s recurring revenue and possibly even testimonials and referrals. Yet once they settle in as clients, most of us don’t tap into the market and sales intelligence within our own client base.

Often the missed opportunity is to find out and understand why our clients decided to do business with us in the first place and why they continue to work with us and send new business our way. 

This may seem like an obvious thing to do, but I have noticed that very, very, very few (did I mention almost no one does this?) companies actually have talked to their clients about why they love them!

When my company creates go-to-market messages for organizations (also known as The Message Blueprint™), one of the first things we do is uncover what their clients love about them and why they continue to buy. 


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The Proven 6 Step Process for Coming to an Agreement

Mar 11, 2021

Last week, there was a theme in my conversations and workshops with various clients. That theme was in the arena of agreements, or more accurately, the lack of them.

Whether you’re feeling frustrated due to last-minute requests from co-workers, suppliers not meeting expectations, or clients who don’t follow through on their commitments, the issues can frequently be resolved by setting up agreements and managing them well.

Here’s a 6-step framework to follow so more of your expectations are met on a regular basis. As an exciting side note, these steps will work just as well in your personal life as they do in business situations.

1.   Set clear expectations

The starting point is for you to be clear about what your expectations are. For the most part, we operate with misspoken or unspoken expectations and then we wonder why we don’t get what we want.

What are your conditions of satisfaction? What has to happen for you to feel your expectations have been...

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8 Easy Ways To Calm Your Nerves Before and During Virtual Presentations

Mar 03, 2021

Have you ever had a rush of nerves before giving a presentation?

Even though public speaking and conferences look different nowadays, the nerves we experience beforehand haven’t changed. I mean, after all, we’re still speaking to groups of people — even if it is through a screen.

As a professional public speaker and presentation coach, I’ve come to know throughout my career that nerves and anxiety surrounding public speaking are completely normal, common, and aren’t something we should feel ashamed of or run away from.

In this blog post, I’m going to explain why nerves are actually a good thing and how you can use them to your advantage. I’ll also go over some of the best practices to prepare, get into the present moment, and deliver a virtual presentation more confidently and with ease.

1. Recognize that your nervousness is fuel — embrace it!

You might not realize that feeling nervous before a presentation or speech indicates that...

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How To Prioritize Your To-Do List and Make Time for What Actually Matters

Feb 24, 2021

Feeling weighed down by your to-do list lately? 

You’re not alone.

If you’re any kind of entrepreneur or small business owner, you know the struggle of the “never-ending to-do list”. Seriously, my to-do list never ends. When I check off one thing, five more items pop up. It can be frustrating, overwhelming, and disheartening at times. 

And it can also be freeing — because if you know your to-do list is always going to be there, it gives you all the more reason to put your to-do list to the side more often and enjoy life.

So, first things first, how do we manage all of the tasks we have to get done in a day, week, month, or year to make time for more of the things we actually want to be doing?

In this article, I’ll share my tips and tricks I’ve gathered as an entrepreneur to tackle my seemingly never-ending to-do list and create more balance in my life.

Organize your tasks by category

To best prioritize your to-do list, it’s...

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5 Easy Steps to Enhance Your Leadership Presence

Feb 18, 2021

Enhancing your leadership presence is important to do at any stage of your career.

Many people think that you either have what it takes to be a great leader, or you don’t. This actually couldn’t be further from the truth. Like anything, being a great leader takes practice, determination, and an understanding that you will probably make some mistakes along the way. 

The good news is that every great leader started exactly where you are. And even if you don’t feel confident in your abilities just yet, there are steps you can take right now to get to where you want to be in your leadership journey.

In this post, we’re sharing how to enhance and develop your leadership presence in a few simple steps.

1. Develop your communication and listening skills

The first step in becoming a better leader is developing both your communication and listening skills. As I’m sure you can imagine, there are a number of ways to go about this depending on your current...

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How to Deliver a More Effective Virtual Presentation (Top 7 Ways)

Feb 09, 2021

In the last twelve months, it’s become clear that virtual presentations aren’t going anywhere anytime soon. Whether you’ve come to terms with it or not, cultivating meaningful connections online has simply become a critical part of our new normal. 

It feels like not long ago that we were all trying to figure out how to navigate platforms like Zoom, Google Meet, Microsoft Teams, etc., just to stay afloat in our businesses and daily lives.

Company meetings and check-ins, family gatherings (don’t even get me started on trying to teach my Mother to use Zoom), game nights… the list goes on — were all happening virtually, and still are. 

A year ago we had a lot of questions on whether or not we could get the same results in terms of connection through video. While that question still might be up in the air, I believe there are a number of virtual presentation tips and techniques we can use to make the most out of these online platforms and ...

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4 Simple and Effective Ways to Stay on Track with Your New Years Goals

Feb 04, 2021

So, we made it through the first month of 2021 (*insert happy dance). 

Maybe you set some goals for yourself at the end of 2020 that didn’t quite pan out the way you wanted them to in January. I mean, hey, we’re still in a pandemic. Sticking to our resolutions isn’t always easy, and it can be especially difficult when the future is so unknown (how did “dry January” treat you?).

Maybe you’re not big on New Year’s Resolutions in general. After all, we can change the course of our lives at any given moment. And it’s not always possible or practical to wait until a New Year to make some serious changes. 

Whatever your stance is, I’m a big believer that any opportunity to reset and reassess our situation can be helpful. And it’s all a matter of doing it in a way that works best for you.

In this post, we’re going to cover 4 simple yet effective ways to stay on track with your new year’s goals, or goals of...

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